Blue Raven Solar Reviews

What customers think

Blue Raven Solar has garnered positive reviews from customers and enjoys a strong online reputation. Let’s delve into the details:

1. Customer Reviews:
   • On Trustpilot, Blue Raven Solar has received excellent ratings. Out of 60 total reviews, the breakdown is as follows:
     • 5-star: 80%
     • 4-star: 5%
     • 3-star: 5%
     • 2-star: 3%
     • 1-star: 7%.
   • Customers appreciate the company’s commitment to providing affordable solar panels and its focus on customer satisfaction.
2. Forbes Ranking:
   • Forbes ranked Blue Raven Solar third on its list of best solar panel companies. This recognition highlights the company’s exceptional growth and quality in the solar industry.
3. Additional Benefits:
   • Blue Raven Solar offers a free solar energy plan for the first 18 months with their BluePower Plus+ plan.
   • The company provides no-cost installation and ensures a 25-year manufacturer warranty.
   • Notably, they offer a two-year power production guarantee with every installation. If your system doesn’t produce the expected energy, you receive a free system upgrade.
4. State Availability:
   • Blue Raven Solar operates in 21 states, including Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nevada, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, and Washington.
5. BBB and Google Reviews:
   • Blue Raven Solar has very high ratings across platforms like the Better Business Bureau (BBB) and Google Reviews. Their commitment to quality and customer satisfaction contributes to their positive reputation.

In summary, Blue Raven Solar is a reputable company with a focus on affordability, customer experience, and reliable solar solutions. If you’re considering solar, they are definitely worth exploring!

Experience and Expertise

Blue Raven Solar has extensive experience in residential solar installations. Let’s explore their background and the qualifications of their staff:

1. Company Overview:
   • Blue Raven Solar, founded in 2014, has rapidly grown from three team members to over 3,000 across the United States.
   • In 2021, it was acquired by SunPower, a well-established solar company with over 390,000 customers.
   • While they share equipment and customer acquisition strategies with SunPower, Blue Raven Solar remains distinct and continues to operate autonomously.
2. Customer Satisfaction:
   • Reviews on platforms like ConsumerAffairs indicate positive experiences. 88% of verified customer reviews express satisfaction.
   • Some customers mention excellent customer care, in-house labor, and a variety of solar panels.
3. Employee Development:
   • Blue Raven Solar focuses on developing future leaders. They offer structured career paths for Corporate HQ, Field Operations, and Solar Sales employees.
   • Personalized attention and skill-building empower employees to solve problems and lead effectively.
4. Qualifications of Staff:
   • Solar Expertise: Staff members with a background in solar installation bring valuable expertise. Experience in designing, permitting, and installing solar systems is crucial.
   • Problem-Solving Skills: The ability to analyze and address challenges during installations ensures successful projects.
   • Technical Knowledge: Staff should understand solar panel technology, electrical systems, and safety protocols.
   • Certifications: Relevant certifications (e.g., NABCEP) demonstrate expertise.
   • Communication Skills: Effective communication with customers and team members is essential.
   • Attention to Detail: Precise workmanship ensures reliable solar systems.
   • Adaptability: Solar technology evolves; staff must stay updated on industry trends.

In summary, Blue Raven Solar’s experienced team, commitment to customer satisfaction, and focus on employee development contribute to their success in solar installations.

Customer Service and Support

Blue Raven Solar prioritizes customer satisfaction by offering comprehensive post-installation support and maintenance services. Here’s what you can expect:

1. Customer Support:
   • Blue Raven Solar provides dedicated customer support to address any queries or concerns.
   • You can reach out to them at 800-377-4480 for assistance.
2. Solar Panel Maintenance:
   • Cleaning: Regular solar panel cleaning is essential for optimal performance. Blue Raven Solar offers professional panel cleaning services at an affordable price.
   • Panel Repairs: If any panels are damaged (e.g., due to hail), they can replace broken panels to ensure your system continues to generate power.
3. Customer Portal:
   • Blue Raven Solar provides a customer portal where you can access information related to your solar system, billing, and more.
4. Common Solar Maintenance Services:
   • They emphasize high-quality equipment and protections during installation.
   • If you encounter issues, you can contact their customer support at support@blueravensolar.com or 1-800-377-4480.
   • To avoid voiding your solar panel warranty, follow these steps:
     • Contact your solar installer for troubleshooting.
     • Schedule a site visit with a technician recommended by Blue Raven Solar.

In summary, Blue Raven Solar’s commitment to customer service, timely maintenance, and efficient complaint handling sets them apart as an excellent solar installer.

Local Knowledge

Blue Raven Solar is well-versed in local regulations, rebates, and solar incentives across various states. Their familiarity ensures efficient and compliant solar installations. Let’s explore some specifics:

1. Federal Residential Solar Incentives:
   • The 30% federal investment tax credit (ITC) is a significant incentive for residential solar. It allows homeowners to receive a credit equivalent to 30% of the cost of their solar panel system on their federal income taxes. This credit applies to both solar panels and energy storage systems.
2. State Rooftop Solar Incentives:
   • Colorado:
     • Solar owners in Colorado benefit from net metering, tax exemptions, and various rebates from local utility companies.
     • Excess energy produced by solar panels can be purchased by investor-owned utility companies (such as Xcel Energy and Black Hills Energy).
     • Colorado also offers sales tax exemptions on solar equipment and does not increase property taxes for solar installations.
     • Utility-specific rebates include programs from EnergySmart Colorado, Holy Cross Energy, Black Hills Energy, and Xcel Solar*Rewards.
   • Florida:
     • In the Sunshine State, all photovoltaic equipment (including panels, inverters, and batteries) is exempt from the 6% sales tax.
     • Homeowners installing solar are also exempt from an increase in property tax.
     • Local utility providers offer various loan, grant, and rebate programs. For instance, Boynton Beach Energy Edge Rebate Program and Dunedin Solar Energy Rebate Grant Program provide incentives for solar PV equipment installation.
   • Oregon:
     • Starting in January 2020, Oregon introduced a new solar rebates program offering $0.20 per watt on residential solar systems. The maximum payout is either $5,000 or 40% of the system cost.
3. Local Expertise and Compliance:
   • Blue Raven Solar’s understanding of state-specific regulations ensures that installations meet legal requirements.
   • They navigate local permitting processes, utility interconnection rules, and safety standards.
   • Their knowledge contributes to a smooth and hassle-free installation experience for homeowners.

In summary, Blue Raven Solar’s grasp of local nuances enhances the efficiency, legality, and overall success of solar installations.

Installation Details

Blue Raven Solar, one of the fastest growing solar companies in the United States, has a dedicated in-house team for solar panel installations. With over 3,200 team members nationwide, they handle the entire installation process from start to finish. Here’s how it works:

1. Permit Approval: Blue Raven Solar ensures that all necessary permits are submitted and approved for each homeowner. This step typically takes 4-6 weeks and is the longest part of the process.
2. Installation: Their in-house team performs the actual installation of solar panels. Having an in-house team allows for better quality control and accountability throughout the installation process.
3. SunPower Partnership: Blue Raven Solar is proud to be a SunPower company. SunPower, headquartered in California’s Silicon Valley, is a leading provider of Distributed Generation Storage and Energy Services in North America. They offer a solar + storage solution designed and warranted by one company, giving customers control over electricity consumption and resiliency during power outages while providing cost savings to homeowners, businesses, and utilities.

In summary, Blue Raven Solar’s commitment to in-house installation ensures a streamlined process and maintains high standards of quality for homeowners seeking solar solutions.

Reviews

Positive Reviews

1. “Awesome, coordinated, and smooth installation process! Took roughly three hours and the crew produced great work. Everyone that I dealt with at Blue Raven was professional and a large help! Highly recommend for anyone’s Solar Panel needs!”
2. “Hi, my name is Josie Aronson. Today Johnny and Elisha installed 8 solar panels on my roof. I was extremely impressed with the work done. They were both friendly, professional and very efficient. I had to step out for a while and when I came back I was surprised that my driveway was so clean that other than the roof panels I would have thought that they had never been here!! The next step is to get their work inspected and then have the panels connected by the Utility Company and then I will start saving a good 60% plus of electricity which will save me money and increase the sale value to my home! A truly win win purchase. BTW, the panels look great! I’m going to tell all my friends about my happy experience and hope they take advantage of such a deal!!”
3. “A ballet on the roof of my home. That is the view. A very professional crew. The install was supposed to be 1 1/2 days. Completed in one and already inspected and cleared by town of Apex.”

Negative Reviews

1. “Its almost 5 weeks that the solar panels were installed but still the system was not started and the blue raven says that they haven’t received permission from the utility company, but before the installation they said that it would take 3 weeks max from the utility company to approve… i keep calling them for the status as they don’t call me anymore the way they used to call me almost everyday before the solar installation .. NO ONE CARES ONCE THEY GOT YOUR MONEY… THIS IS MY EXPERIENCE.. feel like an expensive home decor just lying on the roof… Will update the review once everything settles but for now AM A VERY UNHAPPY CUSTOMER… and Blue Raven is sending emails to refer someone for Solar installation… AS OF NOW AM NOT GOING TO REFER ANYONE , NOT EVEN MY ENEMY….”
2. “I recently experienced a concerning encounter with Blue Raven Solar representatives. Despite prominently displayed “no solicitation” signs, their sales agents not only disregarded this request but went to the extent of mocking it. In a regrettable incident, I believe I was referred to as a “punk” by one of the sales representatives which I observed over my camera. Moreover, their misguided belief that knocking instead of ringing the doorbell would avoid detection by security cameras was proven wrong. This incident raises questions about the company’s commitment to respecting homeowners’ boundaries and privacy. The use of high visibility construction vests, while potentially innocuous, is worth noting given the deceptive tactics employed by some home invaders. This practice may cause unnecessary concern among homeowners, as it did in my case. I find it disconcerting that, once engaged, Blue Raven Solar representatives often resist accepting a polite refusal. This persistent approach creates an uncomfortable atmosphere for homeowners who have clearly communicated their lack of interest. I urge Blue Raven Solar to reconsider its sales practices to align with ethical standards and respect for personal boundaries. Should such intrusive behavior persist, homeowners may need to explore legal avenues to protect their rights and well-being.”
3. “”Shady sales tactics. The salesman said they work for Duke Energy and that Duke Energy needs more information on our home so they can provide us with an energy report.” This is what someone said in the comments, and that actually happened to us right now! We said we weren’t interested and then they got aggressive by saying “I don’t think you would have qualified anyways!” Completely unprofessional behavior! Do better!”

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Source

Areas served

The company has a presence in North Carolina in Charlotte, Fayetteville, Greensboro, Raleigh, Cary.

Services Offered

• Solar Installation Services:

1. 1. • Blue Raven Solar offers full-service solar panel installations. Their in-house team handles everything from design and permitting to financing and installation. You provide the home, and they take care of the rest.
      • Single-Day Installation: Blue Raven ensures a speedy installation process, minimizing disruption to your daily life.
      • Quality Control: With an in-house team, they maintain quality control throughout the installation process.

• Solar Ownership:

1. 1. • When you go solar with Blue Raven, you own the solar system installed on your home. You benefit directly from the energy savings, not a third party or utility company.
      • Upside Value: As a homeowner, you get the upside value of your solar investment.

• Environmental Impact:

1. 1. • By choosing solar, you help reduce reliance on standard electricity produced from fossil fuels, which emit harmful chemical gases.
      • Environmentally Friendly: Solar energy is a clean and sustainable alternative.

• Financial Benefits:

1. • Zero Upfront Cost: Blue Raven Solar offers no upfront costs for installation.
   • 18 Months of Free Solar: During the first 18 months, you enjoy free solar energy.
   • Monthly Savings: Expect to save 10-30% on your power bills by going solar.

Brands Sold

Solar Panels: SunPower, REC, Q CELLS.

Inverters: SunPower, Enphase.

Battery Storage: SunPower SunVault.

Licenses & Certifications

1. Licenses:
   • Colorado: BRS Field Ops, LLC holds an Electrical Contractor license (EC.0101302).
   • Idaho: Blue Raven Solar, LLC has an Electrical Contractor license (029472) and a General Contractor license (RCE-46825).
   • Illinois: Blue Raven Solar, LLC is DG Certified (17-0190).
   • Nevada: BRS Field Ops Nevada, LLC possesses an Electrical Contractor license (C-2: 0093304) and a General Contractor license (B-20083535).
2. Industry Certifications:
   • NABCEP Certified
3. Insurance:
   • Insurance details were not explicitly provided in the search results. We recommend reaching out to Blue Raven Solar directly to inquire about their insurance coverage.

Warranty

Blue Raven Solar provides comprehensive warranties and guarantees to ensure customer satisfaction and protect their investment. Here are the details:

1. Workmanship Warranty:
   • Blue Raven Solar offers a 10-year workmanship warranty. This warranty covers any issues related to the installation process, ensuring that the work is done correctly and up to industry standards.
2. Production Guarantee:
   • With every residential solar installation, Blue Raven Solar provides a two-year production guarantee. This guarantee assures customers that their solar system will perform as expected, delivering the promised energy production.
3. Solar Panel Performance Guarantees:
   • These panels come with separate 25-year performance guarantees directly from the manufacturers. These guarantees cover the panels’ efficiency and output over their lifespan.

By standing behind their installations and offering strong warranties, Blue Raven Solar ensures peace of mind for customers throughout the entire solar journey—from start to finish.

Payment & Financing Options

1. Cash Purchase:
   • Homeowners can buy their solar panel system outright using cash, paying for it all at once.
   • This option is ideal for those who can afford it and want to avoid loan involvement.
   • It provides long-term savings because no loan is required.
   • The system typically pays for itself within 3 to 5 years.
   • It’s a straightforward process without loan applications or repayments.
2. BluePower:
   • BluePower is an exclusive, in-house financing product.
   • It’s suitable for homeowners who want long-term savings but cannot pay the full amount upfront.
   • With BluePower, you get security in future payments while making the switch to solar without breaking the bank.
3. BluePower Plus+™:
   • BluePower Plus+™ is an innovative financing product that combines the best aspects of third-party-owned solar leases (PPAs) with the flexibility of solar ownership.
   • Homeowners receive 18 months of free solar power before regular payments begin.
   • It transforms your utility bill into solar savings.

Contact Information

Phone Number: (800) 377 4480

Email: info@blueravensolar.com

Local Office Address:

• 8301 University Executive Park Dr, Charlotte, NC 28262
• 2800 Lawndale Dr Suite 101, Greensboro, NC 27408
• 201 Commonwealth Ct Suite 200, Cary, NC 27511
• 200 Dick St Ste A, Fayetteville, NC 28301

Headquarter Address: 1955 W Grove Pkwy, Suite 400 Pleasant Grove, UT 84062