Published On:
June 3, 2024
Posted By:
Ryan Fox
Reading Time
3 Mins

How We Rate Solar Companies

By Published On: April 25, 2024Last Updated: June 3, 2024669 words3.3 min readViews: 746Categories: Residential Solar, Solar 101
how we rate solar companies
Table of contents

Our comprehensive evaluation process for solar companies is designed to provide you with the most relevant and reliable information to make an informed decision. We analyze a wide array of publicly available data, including customer reviews on trusted platforms like Google Maps, SolarReviews, EnergySage, BBB, Yelp, and more. Additionally, we assess each company’s track record of successful solar installations, the quality of their products and services, warranty coverage, and financing options.

Our methodology is tailored to focus on the factors that matter most when selecting a solar company you can trust, cutting through the clutter and delivering the essential insights you need.

Our 5-Star Rating System

We employ a simple, yet effective 5-star rating system to evaluate solar installers. A company that earns a 5-star rating is at the pinnacle of the industry, consistently delivering exceptional service, reliability, and overall performance.

Conversely, a company with a 1-star rating fails to meet our standards due to shortcomings in crucial areas, making them a less desirable choice for your solar needs.

Company Background and Experience

Experience and Expertise

In the solar industry, longevity matters. We prioritize companies with at least five years of experience, as this typically indicates stability, reliability, and a deep understanding of the intricacies of the business. A company that has withstood the test of time demonstrates their commitment and ability to navigate the challenges of the industry, providing you with greater peace of mind.

Local Knowledge

We have a strong preference for local solar installers over large national companies. Local teams have a deep understanding of the unique characteristics of your area, including climate, regulations, and available incentives. They are better equipped to provide personalized service and are more attuned to your specific needs.

Installation Details

Companies with extensive project experience are more likely to complete your installation correctly and on schedule, tailored to your specific requirements. They have encountered a wide range of scenarios and are well-prepared to handle any challenges that may arise, ensuring a smooth installation process.

We also favor companies that employ their own installation crews, as this ensures a higher level of quality control and accountability. In-house teams are experts in their field and take pride in their work, unlike outsourced jobs where responsibility can be diluted.

What Customers Think

Reviews

We thoroughly examine customer reviews on platforms like SolarReviews, BBB, Google Maps, Yelp, and others to gauge local sentiment. While positive reviews are encouraging, we also pay close attention to how a company responds to less favorable feedback, as this provides insight into their customer service and problem-solving abilities.

Customer Service and Support

Exceptional customer service is a hallmark of a top-tier solar company. We evaluate each company’s responsiveness, helpfulness, and ability to address customer concerns throughout the entire process, from initial consultation to post-installation support.

Services Offered

Brands Sold

We select companies that offer a wide range of high-quality solar panels, inverters, batteries, and other equipment from leading brands such as SunPower, LG, Panasonic, and more. This variety allows them to create a customized solar solution that best suits your specific needs and budget.

Licenses & Certifications

Proper licenses, insurance, and certifications like NABCEP are essential. They demonstrate a company’s commitment to quality, safety, and adherence to the highest industry standards.

Payment & Financing Options

Flexible financing options are crucial to making solar accessible and affordable for everyone. We evaluate companies based on their ability to offer a variety of financing solutions, such as loans, leases, or power purchase agreements, catering to different budgets and preferences.

The Importance of Warranties

A trustworthy solar installer stands behind their work with robust warranties. We look for companies that offer strong guarantees on both their workmanship and the system’s performance, providing you with long-term protection and assurance for your solar investment.

Our meticulous approach to evaluating solar installers goes beyond surface-level criteria, delving deep to identify companies that truly excel in service, installation quality, and value for your solar project.

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About the Author: Ryan Fox

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Ryan Fox is a leading solar energy consultant based in Raleigh, North Carolina. With over 10 years of experience in the renewable energy industry, Ryan has established himself as a trusted expert in helping both residential and commercial customers transition to clean, affordable solar power.

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