Company Overview
Years in businesss
Expert rating
NC
State availability
25 Year Penetration Warranty
Warranty
Enphase Energy, SMA America, Unirac, Inc. Canadian Solar Inc., IronRidge
Solar brands
Solar Loans, Purchase Option, Zero Money Down and No Interest Financing
Financing options
Local Expert, Experienced Installer, NABCEP Certified
Acknowledgement
Experienced installer
Expertise
A+
BBB Rating
4.64
SolarReviews rating
Quick Summary
Overall Rating:
- Emerald Energy is a fully licensed North Carolina General Contractor/Solar company that provides design, consulting, and turnkey installations of solar PV projects for both residential, commercial, and off-grid applications.
- Their commitment to quality, environmental impact, and long-term viability sets them apart.
Years in Business:
- Established in 2009, Emerald Energy has been serving the community for over a decade, offering expertise in local North Carolina construction and home energy efficiency products.
State It Serves:
- Emerald Energy operates primarily in North Carolina, where it is one of the only fully licensed General Contractors providing in-house solar system design and installation.
History:
- Founded in 2009, Emerald Energy has more than 30 years of combined experience in solar and battery storage installation.
- Their focus is on helping customers achieve energy security and independence, emphasizing environmental sustainability and long-term viability.
Mission Statement (if available):
- While we couldn’t find an explicit mission statement, Emerald Energy’s core values seem to revolve around quality, passion, and trust in delivering solar energy solutions.
Warranty Options:
- Specific warranty details are not provided in the available information. However, it’s common for solar companies to offer warranties on their installations, panels, and inverters.
Solar Panel Options:
- The available information doesn’t specify particular solar panel brands or models offered by Emerald Energy. However, they specialize in solar PV installations, so they likely work with reputable panel manufacturers.
Payment Options:
- Emerald Energy collaborates with customers to explore different financing options that make solar investments feasible.
BBB Rating:
- Unfortunately, the available information doesn’t include their Better Business Bureau (BBB) rating.
*Please note that this information is based on the latest available data and may have changed.
Company gallery
Customer reviews
Emerald Energy installed a 10KW system on our house. Their pricing was superior to many others and most importantly, they did a superb job…with a timely installation. Extremely professional with great communication. Calls are either answered or returned ASAP. Service and warranty outclass others I researched. So, if you’re looking into going solar – look no further. Call John at Emerald Energy. JG in Calabash, NC – P.S. Our installation was 3 years ago and it’s been flawless. We had wind damage to our roof. It was replaced last week and today, EE is re-installing the solar panels – which they removed days before our roof was replaced. Coordination with all aspects of this project went better than anticipated. Kudos to EE. Do not look/buy elsewhere.
Emerald Energy has been all I could hope for in an installer and maintainer of my solar system. Very professional, stuck to schedules and ensured everything was operating at top efficiency, I highly recommend their services and will likely be using them again when I upgrade/modify my system. I have 27 solar panels installed and 1 Tesla battery with 13 kw-hr as backup. It has been operational for over two years with only minor problems. Emerald was on top of the problems with a quick fix when needed.
Thank you Emerald Energy. I chose this company by the reviews and wanted to be sure to write a review to assist others when looking for a Renewable Energy Specialist Company in NC. The company that installed my solar panels back in 2018 went bankrupt . Emerald Energy made it through the pandemic which says a lot. I needed a new company to monitor the panels – then I lost connectivity to Solar Edge monitoring platform. John Leonard diagnosed hardware failure with the inverter. New one is installed and household is back in business. Very easy to communicate with Mr Leonard. No drama (unike the last company). Straight forward dealings. So easy to work with. Thank you! I recommend this company to any one.
Excellent Customer Service Recently my husband and I became aware our inverter for our Solar Panels needed replaced. Much to my surprise our original installer was no longer in business. I researched and reached out to several installers and ultimately chose to bring my business to Emerald Energy. I highly recommend this company for several reasons. Emerald Energy by far exceeded our expectations and replaced our inverter with a quick turnaround. I had my inverter installed and my system back fully functional within just a few days! They are reliable, honest and operate with integrity. John and Brandon went above and beyond to answer every question I had both prior to retaining their service, and during the install. They are both extremely knowledgeable. Everything from their customer service, professionalism, turn around time, and pricing is unmatched. They have also been in business 15+ years and now monitor our system 24/7. Which brings peace of mind in our busy life. I was not compensated for this review, I’m just a work-from-home Mom who appreciates small town values in a big city. If you’ve stumbled upon this review, look no further. Call Emerald Energy TODAY!
Recently my husband and I became aware our inverter for our Solar Panels needed replaced. Much to my surprise our original installer was no longer in business. I researched and reached out to several installers and ultimately chose to bring my business to Emerald Energy. I highly recommend this company for several reasons. Emerald Energy by far exceeded our expectations and replaced our inverter with a quick turnaround. I had my inverter installed and my system back fully functional within just a few days! They are reliable, honest and operate with integrity. John and Brandon went above and beyond to answer every question I had both prior to retaining their service, and during the install. They are both extremely knowledgeable. Everything from their customer service, professionalism, turn around time, and pricing is unmatched. They have also been in business 15+ years and now monitor our system 24/7. Which brings peace of mind in our busy life. I was not compensated for this review, I’m just a work-from-home Mom who appreciates small town values in a big city. If you’ve stumbled upon this review, look no further. Call Emerald Energy TODAY!
I Recommend Emerald Energy Raleigh NC Thank you Emerald Energy. I chose this company by the reviews and wanted to be sure to write a review to assist others when looking for a Renewable Energy Specialist Company in NC. The company that installed my solar panels back in 2018 went bankrupt . Emerald Energy made it through the pandemic which says a lot. I needed a new company to monitor the panels – then I lost connectivity to Solar Edge monitoring platform. John Leonard diagnosed hardware failure with the inverter. New one is installed and household is back in business. Very easy to communicate with Mr Leonard. No drama (unike the last company). Straight forward dealings. So easy to work with. Thank you! I recommend this company to any one!
Emerald Energy is outstanding I spoke to representatives from four solar panel installation companies and chose Emerald Energy because they were a local business and gave me a very clear picture of the equipment options, their pros and cons, and the costs involved. No sales hype. During installation and afterward, they always responded promptly to any questions I had and advised me on applying for the Duke Power subsidy lottery. Two years after installation I received an email saying that Emerald Energy had noticed an efficiency drop in my solar energy output. They then came out and adjusted the array. I was so impressed that they were monitoring my system and identified a problem I had not noticed. I wholeheartedly recommend Emerald Energy.
I am so glad that we found Emerald Energy! Companies in our area were unable (or unwilling) to work behind our previous installer. I spoke with Justin and had a great conversation with him about what we needed (and what I wanted). He provided a lot of good information with no pressure at all at any time! After I did some more research, I called Justin back and told him that we would like to add the Franklin Whole Home System to our existing 9kW solar array. Even though we are 1.5 hours away from their business, Justin came out to do a site survey and determine the best location for the installation. It was too late to schedule the installation before the end of the year but they were here, on site the very first week of the new year! The installation crew arrived early and were very thorough, doing a quality job at each step! They also did not seem mind the meriad of questions that I threw at them while they worked. They worked non-stop from the moment they arrived ’till they cleaned everything up and left late in the afternoon. Justin came back the next day to finish the connection, do the confirmation, and show me how it all worked. In all aspects it was a very good experience – from the first call to the job completion. Without hesitation, I would recommend them to anyone needing solar!
Excellent Service The people with Emerald Energy are pleasant and respectful. I had contacted a few other companies for quotes. Most of the other companies would not come to my house and access my needs for a solar system installation. Most wanted to handle it exclusively through emails and phone calls. Emerald did come for a face-to-face meeting! John was happy to come and give his experienced assessment of our situation. Thank You John, Chris, and the crew for a speedy install project. Now my system is producing electricity and for the month of October my bill was $23.06. The system produced 100% of my electrical needs. The 23.06 was from Duke grid connection fee, Streetlight fee, storm recovery fee, and taxes (all junk fees).
Residential Solar Panels I was pleased with the honesty of the Emerald Energy team to tell me which portions of my roof would give the best solar output if we were to install panels. As a result, we put panels on a little over half of the space on our roof, so our production isn’t as high, but the return per panel and the financials were optimized. This worked for our budget. They did all the paperwork, installed electric vehicle recharging outlets in our garage, and also helped us get the rebate from Duke Energy. All around a great experience and we are happy to get to reduce the amount of electricity we draw from the grid while also reducing our electric bill.
EmeraldEnergy solar panels We had a great experience with John Leonard and his team. They were efficient and answered all of our questions, which were many.
Best investment we ever made. Just viewed our June electric bill. We actually sent more power to the electric grid than we used thanks to our Emerald Energy net metering solar system. Our bill was zero for electricity but, $11.25 for taxes and fees, somethings you just can’t escape. John’s crew traveled over 300 miles round-trip and installed the 37-panel system all in one day. Who does that! What a company! The guys worked like a well-oiled freight train. I was highly impressed with their demeanor, they never swore and always thanked each other upon receiving help or when asking for additional materials. A top notch professional installation crew. I researched solar products and companies for months before requesting 3 quotes. Emerald Energy was by far the best Price, Selection of Products and Reputation, hands down. If I text John or Thomas with a question about the Solar Edge dashboard (3rd party monitoring App) they always answer the same day. I believe in supporting the small business company who believe in Integrity and customer service. They will not let you down.
Picking Emerald Energy for our solar panel installation proved to be a great decision for us. They were responsive, completed the job as fast as the process would allow, and did it all without any drama. We are very happy with the end result. We decided at the beginning of March to purchase a solar panel system. I requested proposals via solar web sites and also contacted a few companies directly. When it was all said and done, I had collected proposals from 9 companies—mostly the usual suspects of NC installers but also a couple of national installers. NC is fortunate to have a handful of extremely good solar installers to chose from, and I narrowed the field down to 3 of them after the first pass. I eliminated the national companies for not having the important local knowledge (one incorrectly told me that due to fire codes my roof was only big enough for about a dozen panels), and I eliminated a couple of the NC installers for pressuring me. To make the final selection from my 3 favorite companies, I formulated a list of system specs including a desire to have a system capable of producing 13,000 kWh per year 5 years after installation. All three companies did a great job of updating their proposals to meet my requirements, but Emerald Energy really did the best job of understanding my desires and putting together a great proposal. What impressed me is that Thomas C. figured out that he could meet my requirement without even using the roof over the garage of our house. We ended up with a very tidy layout of panels filling up the main portion of our roof and keeping the street view of our house very attractive. When I told Emerald that I thought orienting all the panels vertically would produce the best looking results, they took it to heart and I never had to remind them of that request again. When I specified a future energy production goal, they gave me a great price on today’s best panel, REC Alpha Black. Not only did that allow for fewer panels, but the REC Alpha Black has a great specification for its yearly degradation so it will still meet my energy production goal 5 years from now. In other words, they met all my requests and did it for a really great price. The company president, John L, was involved in the whole process and I was especially pleased that he visited my house in person. Doing so put Emerald in the best position to design the best system for our situation. John knocked out the city planning approval and HOA approval with ease. Having John involved so much in the process gave me confidence that everything was going to go smoothly. Our 2-day installation went smoothly thanks to Osmar and Jordan. I asked them to see if they could fit any more panels up their once they got up on my roof with a tape measure, and I was glad when they found a spot for a 28th panel. Justin D got me though the inspection process and finalized with Duke Energy very quickly. When I expressed concern about a caulking gap, Justin climbed through the inner recesses of our attic and got made it right. I appreciate the time that Justin took to teach me about the system and describe the future upgrade options if we go for battery backup in the future. By the way, I thought all 3 of my final selections were happy to compete with each other on a fair basis, but one of the other companies really showed their teeth when I informed them that I had picked Emerald. That CEO got involved and resorted to hard-sell scare tactics. It just took a bit of research on my part to weed out his meritless claims. I’m so glad that I went with Emerald who won our business by putting together a great proposal after taking the time to understand our particular situation. Within 2 months of selecting them, our system was up and running.
I did a lot of research before I finally made my solar purchase, and I am glad I did. Justin from Emerald Energy when out of his way to make sure all my questions were answered. See I was about an hour and forty-five minutes away from them, and he still came to see me. I knew what I wanted just needed someone to design and make recommendations. See I pay very close attention to detail, and I wanted to make sure my solar system was going to grow with my electrical needs. I received a top notch install, and very excited to promote Emerald Energy any way I can. Justin’s technical expertise and customer service went beyond my expectations. I am on my fourth month now with solar, and very happy with how my system is preforming. I am sure as better solar technology comes out the team at Emerald Energy will help spread the word to his customers.
John Leonard and the entire crew from Emerald Energy crew were truly amazing to work with start to finish. From the first phone call when I was scoping out my 11kw solar project John answered the phone on a weekend and gave me a ton of information. Very communicative, straightforward honest and easy to work with. When I got competitive bids from other providers Emerald still came in with best price. He helped guide me through entire process with Duke Energy (utility) on getting the ($6,000!!!) credit they offered. He also walked me through using the digital app to track production and getting me financing options. The system is now meeting all of my monthly energy needs in our 4000 sqft house in Raleigh. He also installed a high speed electric vehicle charger in my garage for a small add-on to the contract at my request. Cannot write more highly of these guys. Thank you John and Team.
Emerald Energy did a great job of helping us with our Solar investment. Emerald Energy evaluated our opportunity, calculated our costs vs payback and developed the layout of the project for our home, which was a great assistance in our decision to install a top notch Solar System. The installation was professionally done with great attention to detail. All inspections were perfect and received several positive comments about the workmanship by the inspectors. They coordinated all the paperwork and approvals with Duke Power and the county to ensure everything was in order and on time. They really made it easy for us. We couldn’t have asked for more. We are thrilled with the result and pleased to be generating our own power now!
Expert review
Our Recommendation
As the demand for clean energy continues to rise, choosing a reliable solar installer becomes crucial. In North Carolina, where abundant sunshine meets environmental consciousness, Emerald Energy stands out as a reputable player in the solar industry. Let’s delve into why we rate Emerald Energy highly and recommend it to residents seeking sustainable energy solutions.
Customer Reviews Speak Volumes
Emerald Energy’s reputation is built on satisfied customers. Here’s what some of them have to say:
- Exceptional Service: Customers consistently praise Emerald Energy’s professionalism, responsiveness, and attention to detail. From the initial consultation to post-installation support, their team ensures a seamless experience.
- Quality Installations: The hallmark of any reliable solar installer is the quality of their work. Emerald Energy’s installations are precise, efficient, and aesthetically pleasing. Customers appreciate the craftsmanship and the seamless integration of solar panels into their homes.
- Transparent Communication: Clear communication is vital during the solar installation process. Emerald Energy keeps clients informed at every step, explaining technical details without overwhelming jargon. This transparency fosters trust.
- Timely Completion: Delays can be frustrating, especially when transitioning to solar power. Emerald Energy consistently meets project deadlines, minimizing inconvenience for homeowners.
Evaluated Criteria
Our assessment of Emerald Energy goes beyond customer reviews. We consider several key factors:
- Expertise and Credentials:
- Emerald Energy boasts a team of experienced professionals, including NABCEP-certified installers. Their expertise ensures reliable system design and installation.
- Product Quality:
- The 25-year product warranty on their solar panels underscores their commitment to quality. Customers can rely on durable, high-performance panels.
- Financial Options:
- Emerald Energy offers flexible financing options, including solar loans and zero-money-down plans. This accessibility makes solar energy attainable for a broader audience.
- Maintenance Services:
- Regular maintenance is essential for optimal system performance. Emerald Energy provides comprehensive maintenance packages, ensuring long-term efficiency.
Why We Recommend Emerald Energy
- Local Roots, Global Vision:
- Emerald Energy is rooted in North Carolina, understanding the unique energy landscape of the region. Their commitment extends beyond state borders, contributing to a greener planet.
- Community Impact:
- Beyond installations, Emerald Energy educates communities about solar energy. Their workshops and outreach programs empower homeowners to make informed choices.
- Environmental Stewardship:
- By choosing Emerald Energy, you’re not just investing in solar panels; you’re supporting a cleaner environment. Their commitment aligns with North Carolina’s sustainability goals.
Emerald Energy combines expertise, customer satisfaction, and environmental consciousness. If you’re a North Carolina resident seeking a reliable solar installer, look no further. Trust Emerald Energy to harness the power of the sun for a brighter, greener future.
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