Company Overview
Years in businesss
Expert rating
NC, LA
State availability
10-year workmanship warranty
Warranty
Wide range of Tier 1 solar panels
Solar brands
Collaboration with Plenty
Financing options
Best Choice, Experienced Installer
Acknowledgement
Experienced installer
Expertise
A+
BBB Rating
No information
SolarReviews rating
Quick Summary
- Overall Rating: Koala Roofing & Solar Installers has an overall rating of 4.9 based on 442 ratings. They also have a 5.0 Star Rating from 26 reviewers.
- Years in Business: Koala Roofing was founded by Phillip Foote, a roofing professional who built the family business from scratch. He moved to the United States a couple of years ago. The company has been serving in the industry for more than 15 years.
- State it Serves: Koala Roofing & Solar Installers serves the states of North Carolina and Louisiana.
- History: The company was started in 2012 as Line Tech Energy and became Koala Solar in 2015. It has developed a reputation as one of the fastest-growing roofing companies.
- Mission Statement: The installation team at Koala Solar are CEC accredited solar installers – experienced electricians on a mission to help all West Australians achieve energy independence.
- Warranty Options: The systems they install include a 10-year workmanship warranty, aftercare support, and maintenance.
- Solar Panel Options: Koala Solar provides a wide range of Tier 1 solar panels. They offer a broad range of 6kW & 6.6kW Solar System options.
- Payment Options: Koala Solar has partnered with Plenti to provide payment solutions that enable customers to purchase their solar packages, solar panels, inverters, solar batteries, and hot water systems.
- BBB Rating: A+
Company gallery
Customer reviews
Had a great experience working with Koala roofing. Their work was quick and top notch. Tiffany, Hailey and Phillip were easy to reach, answered all my questions and very responsive. Tiffany explained the entire process for working with my insurance company and made everything super easy. Would highly recommend.
Tiffany’s service level was excellent and the quality of work was as well. Definitely recommend Koala. High integrity and trustworthy individuals!
I have nothing but great things to say about Koala Roofing. They communicated well through every step of the process and helped us through the insurance claim process. Tiffany was always attentive and helped get all of our questions answered.
Our beautiful new roof seemed to happen by magic! Koala was easy to work with and Tiffany communicated things well and was always responsive and professional. We love the look of the roof and are VERY happy!
Koala was very easy to work with. Tiffany walked me through each step of a claim process and was very prompt and informative. The rest of the koala team was friendly and professional.
We were very pleased with our experiences working with Koala Roofing. Tiffany Adams was our primary contact from the time we made our initial contacts with the company. She was always available to answer questions and provide guidance throughout the process. Kudos to Tiffany, the “face of Koala”. We also appreciate the assistance we received from Hailey and Phillip in the Edenton office.
I have to say the experience with Koala Roofing was nothing short of perfection! Tiffany helped get all the logistics together to make this a smooth project. She was great! The yard was so clean at the end of the install….you would have never known they were there but for the new roof ! Excellent job and you can COUNT on me recommending Koala to all I know.
We have nothing but praise for Koala Roofing. They were competitively priced, here when they said they would be and Office Administrator Tiffany is an excellent communicator. When she says she is going to do something, she does it! I even received a phone call from the owner himself. I will be loyal to them in the future. Well done!
Right from the start in my first meeting with Phillip, it was obvious that he was prompt, professional and knowledgeable. He listened to all my questions and concerns. After going up to inspect the roof and take pictures he came down and explained everything I needed to know. I was struck by his honesty, integrity and clarity. Our second meeting was when the insurance claim agent came to inspect. Phillip came to meet him on time even though the time had been changed due to rain. He went up on the roof and credibly discussed things with the adjuster. Then it was time for the color to be chosen. I was given answers to all my questions about reflectivity and other technical issues, etc and there was no pressure to make a choice quickly. I am happy I had the time to think things through. The day of the installation came and the crew was here bight and early and worked diligently all day. They were friendly, very personable, and hard working…and they did a beautiful job. Everything was left in perfect condition – all debris picked up – nothing left damaged nor plants harmed. I couldn’t have asked for a better experience from beginning to end. I My roof looks great! Phillip is honest and very hard working. I wish him every success.
Koala roofing has an excellent customer service. Tiffany is such so nice and knowledgeable, she treats customer really good and made me feel important. They respond on time, quality of work is excellent. You can’t be wrong using them as roof contractors. Thank you Koala and Thank you Tiffany. I appreciate all you do.
Expert review
Our Recommendation
In the rapidly evolving world of solar energy, finding a reliable and trustworthy installer is crucial. Based on customer reviews and other evaluated criteria, we believe this company is a solid choice for anyone considering solar installation in the region.
Stellar Customer Reviews
One of the most compelling reasons to recommend Koala Roofing & Solar Installers is the overwhelmingly positive feedback from customers. Customers have praised the company for its professionalism, punctuality, and quality of work. They’ve also highlighted the company’s responsiveness and thoroughness in answering questions. These reviews suggest that Koala Roofing & Solar Installers not only delivers high-quality installations but also provides exceptional customer service.
Experienced and Knowledgeable Team
Another factor that sets Koala Roofing & Solar Installers apart is their team. The company’s representatives are described as knowledgeable and professional. This level of expertise is crucial in the solar industry, where the quality of the installation can significantly impact the performance and longevity of the solar system.
Wide Range of Services
Koala Roofing & Solar Installers offers a wide range of services, including roof and solar installations. This versatility means that customers can have their roofing and solar needs met by a single, trusted provider, simplifying the process and ensuring consistency in the quality of work.
Based on the positive customer reviews and the company’s demonstrated expertise and range of services, we confidently recommend Koala Roofing & Solar Installers to anyone living in North Carolina seeking a reliable solar installer.
Remember, investing in solar energy is not just about reducing energy costs; it’s also about choosing a company that you can trust to deliver a high-quality installation and stand behind their work. In this regard, Koala Roofing & Solar Installers appears to shine brightly.
Head Office Location
Koala Roofing & Solar
Local Offices
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