What customers think
Eagle Solar & Light has a positive online reputation based on customer reviews and ratings. Here’s a summary:
- Customer Reviews: The company has an average rating of 5.0 based on 13 reviews. Another source reports a rating of 4.1 based on 26 reviews. Customers have praised the company for its professionalism, thoroughness, and quality of installations. One customer mentioned that Eagle Solar & Light made the installation of their solar electric system very easy and handled all the work, including obtaining the necessary permits and filing for rebates.
- BBB Rating: Although the company is not BBB accredited, it has a customer review rating of 5/5 based on 1 review.
- ConsumerAffairs® Review: On ConsumerAffairs®, the company’s profile has not been claimed by the company itself. However, the site provides a platform for customers to share their experiences and submit their own reviews.
Experience and Expertise
Eagle Solar & Light has significant experience and expertise in solar installations:
- Solar Installation Experience: Eagle Solar & Light has worked on at least 11 projects over the past 3 years. The company specializes in residential, commercial, and institutional solar design and installation. They also offer modern LED lighting solutions as well as the latest technologically advanced energy storage on the market.
- Staff Qualifications: The team at Eagle Solar & Light holds multiple certifications and achievements from the North American Board of Certified Electrical Practitioners (NABCEP), as well as many hours of training and education on safety, industry-specific products, lighting design, and more. The team includes roles such as Sales Executives, Designers, Installers, Project Managers, and Operations Managers. They also have a Master Electrician and a VP of Technology.
- Employee Reviews: Employees have given positive reviews about working at Eagle Solar & Light, praising the company’s work-life balance, pay & benefits, job security & advancement, management, and culture.
Customer Service and Support
Eagle Solar & Light is committed to providing high-quality post-installation support and maintenance services:
- Post-Installation Support: Eagle Solar & Light prides itself on the quality and efficiency of its installations, and long-term customer support. They have a dedicated team of professionals who support the entire process from design and installation to ongoing system maintenance.
- Maintenance Services: While specific maintenance services are not explicitly mentioned in the search results, the company’s commitment to quality and efficiency suggests that they likely offer comprehensive maintenance services to ensure the optimal performance of the solar systems they install.
- Handling Complaints: According to the Better Business Bureau (BBB), Eagle Solar & Light has received zero complaints, indicating a strong commitment to customer satisfaction and effective complaint resolution.
- Customer Service: The company has received positive reviews for its customer service. One customer review mentioned that Eagle Solar & Light made the installation of their solar electric system very easy and handled all the work, including obtaining the necessary permits and filing for rebates.
Local Knowledge
Eagle Solar & Light demonstrates a strong familiarity with local regulations, rebates, and solar incentives:
- Local Regulations: The company is well-versed in local regulations and licensing requirements. They hold multiple licenses issued by the Alabama Home Builders Licensure Board, Alabama Licensing Board for General Contractors, and Alabama Electrical Contractors Board. This indicates their compliance with local regulations and their commitment to professional standards.
- Rebates: Eagle Solar & Light has experience with various rebate programs. For example, they helped Oak City Baptist Church receive a $27,000 rebate through the NC Solar Rebate Program. They also have experience with leasing, which has been critical in helping non-profit organizations install clean energy and redirect energy savings to the core parts of their missions.
- Solar Incentives: The company is knowledgeable about various solar incentives. They provide in-depth cash flow analysis, ROI, and IRR calculations to help businesses make informed decisions about their solar investment. They also offer solar leasing in partnership with Sunwealth, which has made solar energy more accessible and affordable.
This local knowledge and experience with regulations, rebates, and incentives can significantly impact the efficiency and legality of the installation process, making Eagle Solar & Light a reliable choice for solar installations. Please note that for the most accurate and up-to-date information, it’s best to contact Eagle Solar & Light directly or visit their official website.
Installation Details
Eagle Solar & Light uses in-house teams for their installations. This includes roles such as Sales Executives, Designers, Installers, Project Managers, and Operations Managers. They also have a Master Electrician and a VP of Technology.
The company is licensed in Alabama, Georgia, and North Carolina, and is a Tesla Powerwall Certified Installer. Their team members are NABCEP certified professionals who support the entire process of design and installation, to ongoing system maintenance.
This in-house approach often leads to better quality control and accountability, as the same team that designs the system also installs it and provides ongoing support. This can ensure a high level of expertise and familiarity with the system throughout its lifespan.
Reviews
Positive Reviews
- “Eagle Solar & Light is a highly professional and thorough company that made installation of our solar electric system very easy. They did all the work, obtained the necessary permits, and even filed for all rebates on our behalf. In addition to quality work, their staff were friendly and fun to work with.”
- “Red Mountain Park LOVES Eagle Solar & Light!”
- “Customer reviews for Eagle are overwhelmingly positive and consistently praise their professionalism and the speed/ease of installations.”
Negative Reviews
We couldn’t find any negative reviews for Eagle Solar & Light in the search results.
*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.
Source
Areas served
They have offices in Asheville and Durham, North Carolina. They have installed a total of 1,350.0 kW in North Carolina.
Services Offered
- Solar Installations: The company specializes in commercial, residential, and institutional solar design and installation. They provide turnkey solar and energy storage solutions.
- LED Lighting Solutions: In addition to solar installations, they also offer modern LED lighting solutions. This includes advanced LED lighting retrofitting for commercial, non-profit, and residential properties.
- Energy Storage Solutions: They offer the latest technologically advanced energy storage on the market. They offer products from Enphase Energy, Fortress Power, Lion Energy, Sol-Ark, and Tesla Powerwall.
- Consultation and Design: An initial consultation often results in a preliminary system concept using a host of solar-specific software tools. They study power bills, use site tools to factor in shading or other design limitations, and most importantly, listen to what the customer wants to achieve from their solar potential.
- Financial Analysis: Eagle Solar & Light’s in-depth cash flow analysis, ROI, and IRR calculations are designed to help businesses make informed decisions about their solar investment.
- Post-Installation Support: They pride themselves on the quality and efficiency of their installations, and long-term customer support.
Brands Sold
- Solar Panels: The specific types of solar panels offered by Eagle Solar & Light are not explicitly mentioned in the search results. However, the solar industry generally uses three main types of solar panels: monocrystalline, polycrystalline, and thin-film.
- Inverters: Similarly, the specific types of inverters used by Eagle Solar & Light are not explicitly mentioned in the search results. The solar industry typically uses three main types of inverters: string inverters, microinverters, and power optimizers.
- Batteries: Eagle Solar & Light offers products from Tesla Powerwall, which is a type of lithium-ion battery. The solar industry generally uses four main types of batteries: lead-acid, lithium-ion, nickel cadmium, and flow batteries.
- Brand Partnerships: Eagle Solar & Light has partnered with several brands in the solar industry. They offer products from Enphase Energy, Fortress Power, Lion Energy, Sol-Ark, and Tesla Powerwall. They have also partnered with Sunwealth, a company that makes solar energy more accessible and affordable.
Licenses & Certifications
- State Licenses: The company holds the following licenses:
- Alabama General Contractor’s License #51689
- Alabama Home Builder’s License #25057
- They are also licensed with the Alabama Home Builders Licensure Board
- Industry Certifications: Eagle Solar & Light team members have multiple certifications and achievements from the North American Board of Certified Electrical Practitioners (NABCEP), as well as many hours of training and education on safety, industry-specific products, lighting design, and more. NABCEP Board Certifications ensure professionals have the knowledge and skills to meet the demands of renewable energy projects and employers across the world.
- Insurance Details: Specific insurance details for Eagle Solar & Light are not explicitly mentioned in the search results.
Warranty
We mirror the manufacturer’s equipment warranties, including labor, and give all customers long term support, using today’s diagnostic cloud based technology to identify system problems.
Payment & Financing Options
- Solar Loans: While specific details about solar loans offered by Eagle Solar & Light are not explicitly mentioned in the search results, the company provides in-depth cash flow analysis, ROI, and IRR calculations to help businesses make informed decisions about their solar investment. Solar loans fund the purchase and installation of solar panels.
- Leases: Eagle Solar & Light was the first solar contractor to be legally licensed to lease solar systems in North Carolina. In partnership with Sunwealth, they brought solar leasing to North Carolina, opening up another resource for energy independence in the state. They have executed over 40 leases with nonprofit organizations.
- Power Purchase Agreements (PPAs): While specific details about PPAs offered by Eagle Solar & Light are not explicitly mentioned in the search results, Sunwealth, their leasing partner, offers 100% project financing including PPAs. A PPA is a financial agreement where a developer arranges for the design, permitting, financing, and installation of a solar energy system on a customer’s property at little to no cost.
Contact Information
Phone Number(s): (800) 982 08 08
Email: info@eaglesolarandlight.com
Local Offices Addresses: 2544 Durham-Chapel Hill Blvd, Durham, NC 27707
