What customers think
Cypress Creek Renewables has a generally positive online reputation. Here’s what customers and online sources say about the company:
Customer Reviews
- On the Better Business Bureau (BBB) website, customers have left reviews for Cypress Creek Renewables. However, the specific content of these reviews was not found in the search results. For detailed customer reviews, it’s recommended to check the official BBB website.
- On Birdeye, Cypress Creek Renewables has a 4.5-star rating based on 15 reviews. This suggests that many customers have had positive experiences with the company.
Online Reputation
- Cypress Creek Renewables has been recognized for its significant contributions to the solar energy industry. The company recently brought online a 208MW solar-plus-storage facility in Texas, US. This project can produce enough energy annually to power 41,600 homes.
- The company has a 6-gigawatt (GW) pipeline of 24 projects in construction or development in Texas. This includes a 100 MWh standalone battery storage project in Rosenberg, near Houston, expected to come online soon.
These achievements and the positive customer reviews contribute to Cypress Creek Renewables’ strong online reputation.
Experience and Expertise
Cypress Creek Renewables has extensive experience in solar installations:
Solar Installations Experience
- The company has developed more than 12GW of solar projects.
- Cypress Creek Renewables owns one of the largest operating solar portfolios, with 2 GW spanning 13 states.
- They recently completed construction of a 208 MW solar facility in Texas, which includes 80 MWh of short-duration energy storage. This facility has already served the ERCOT grid during times of peak electricity demand.
- The company operates nearly 1 GW of solar and storage assets across Texas, including 18 Cypress Creek-owned projects.
- They have a 6 GW pipeline of 24 utility-scale projects in construction or development.
Staff Qualifications
- Cypress Creek Renewables seeks creative and courageous people who share their values and are driven by their mission of powering a sustainable future.
- Their leadership team leverages Cypress Creek’s unparalleled scale using industry-proven best practices. The team includes Sarah Slusser (CEO), Sam Hockaday (Chief People Officer), Jeffrey Meigel (Chief Investment Officer), Jerome O’Brien (Chief Administrative Officer and General Counsel), William (Tres) Petmecky (Chief Financial Officer), Peter Toomey (Chief Development Officer), and Jeremy Wodakow (Chief Commercial Officer).
- The company is hiring for positions like Associate Director, Senior Project Manager, Development Director, Controller, Design Manager, indicating a diverse range of expertise within the company.
- Full-time employees are offered a comprehensive benefits package, including tuition reimbursement, suggesting an emphasis on continuous learning and development.
This information indicates that Cypress Creek Renewables has a highly qualified team with a wide range of expertise in the solar industry.
Customer Service and Support
Cypress Creek Renewables offers comprehensive post-installation support and maintenance services for their solar installations:
Post-Installation Support
- Cypress Creek Renewables provides 24/7/365 Operations & Monitoring. This ensures that the solar installations are always functioning optimally and any issues can be identified and addressed promptly.
- They have a Technical Support team ready to assist with any technical issues that may arise.
- The company provides In-Depth Reporting, which can help customers understand the performance of their solar installations and identify areas for improvement.
- Cypress Creek Renewables also handles Parts Procurement & Management, ensuring that any necessary parts for maintenance or repair are readily available.
Maintenance Services
- The company offers Preventative Maintenance services. This proactive approach helps to identify potential issues before they become major problems, ensuring the longevity and efficiency of the solar installations.
- They conduct Aerial Thermography Scans (Drone) to inspect the solar installations. This advanced technology allows for detailed inspections and accurate identification of any issues.
- Cypress Creek Renewables also takes care of Vegetation Management, which is crucial for maintaining the efficiency of solar installations.
Handling Complaints
- Cypress Creek Renewables has a dedicated customer service team that handles complaints and inquiries. They strive to resolve any issues in a timely and satisfactory manner.
- The company has offices across the country, making it easier for customers to reach out for support.
- Reviews from customers suggest that the company has a good reputation for handling complaints. However, as with any company, experiences may vary.
Cypress Creek Renewables appears to offer a comprehensive range of post-installation support and maintenance services, and they have a system in place for handling customer complaints. This indicates a strong commitment to customer service and satisfaction.
Local Knowledge
Cypress Creek Renewables has demonstrated a strong familiarity with local regulations, rebates, and solar incentives:
Local Regulations
- Cypress Creek Renewables operates across the United States, with solar farms in operation or under construction in 15 states. This wide geographic range suggests a deep understanding of local regulations in various states.
- The company handles all aspects of solar farm development, including obtaining necessary municipal permits and fees. This indicates a thorough knowledge of local regulations and requirements.
Rebates and Solar Incentives
- Cypress Creek Renewables has successfully closed financing for its solar and storage projects. This includes a recent closing of $216 million in financing for its Zier Solar and Storage project, indicating a strong understanding of financial incentives and funding opportunities.
- The company has also partnered with financial institutions like the North American Development Bank, which supports projects that preserve, protect, or enhance the environment. This suggests that Cypress Creek Renewables is adept at leveraging financial incentives to support its projects.
Community Engagement
- Cypress Creek Renewables is committed to caring for the communities it serves. It fosters initiatives including workforce development, striving to be a good neighbor and give back to the communities where its projects and people are located.
- The company has also launched a scholarship program for Pinal County students, demonstrating its commitment to local community development and education.
Cypress Creek Renewables’ extensive experience in various states, successful financing of projects, and strong community engagement indicate a deep familiarity with local regulations, rebates, and solar incentives.
Installation Details
Cypress Creek Renewables is a fully integrated company that finances, builds, and operates its own solar farms. This suggests that they use in-house teams for installations, which allows them to maintain quality control and accountability. They are committed to creating and operating valuable solar and storage projects that benefit communities for decades. They have developed 12 gigawatts of solar to date and currently operate 4 gigawatts, making them one of the country’s leading solar and storage companies. So, it seems they have a strong focus on ensuring the quality and effectiveness of their installations.
Reviews
Positive Reviews
- “Good Company with great benefits. Typical day would be maintaining solar panels and Inverters. I enjoyed learning more about Renewables. You are outdoors all the time. Management is good. Pros: Company Truck with gas card, fair pay and great benefits with good home/ work balance. Cons: N/A”.
- “Cypress Creek Renewables is a leading national solar company — providing clean, affordable energy for communities across the United States.”.
- “Cypress Creek Renewables has developed 12 gigawatts of solar to date and currently operates 4 gigawatts, making them one of the country’s leading solar and storage companies.”.
Negative Reviews
- “Frivolous spending by management has forced the company into hard times. Higher ups have recently hired a lot of expensive C suite people that go on expensive retreats. It seems like upper management gets to travel all the time and the lower rungs are not even considered. Cypress has really been struggling the past two years and is now selling part of their business to stay afloat. They lowered the 401k match from 10 to 5% and gave no raises to those making over 100k in 2024. Great company mission, but there are so few technical people working there it feels more like a bank now.”.
- “If you don’t fit in with the inner circle you will be feeling under appreciated and targeted. If you want a position of understanding or respect then go for another company. This company has a safety that seems to be power hungry and seems to like to get people fired. Only good thing about this company is the Control center and IT. They really seem to be there for you and not against you.”.
- “Smart, talented young professionals promoted into management positions without proper training or support in their roles + poor financial management lead to collapse of the company and lay offs. Company has been restructured with new leadership so it may be better now.”.
*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.
Source
Areas served
The company has a presence in North Carolina in Durham and Asheville.
Services Offered
- Development: They develop utility-scale and distributed solar and storage projects nationwide. They leverage their unparalleled scale to take projects from development to operation.
- Finance: They finance their own solar and storage projects, which allows them to maintain control over the entire process.
- Operations and Maintenance (O&M): They provide O&M services for both owned and third-party solar and storage assets. This includes asset operations and maintenance, compliance, and technical support.
- Engineering, Procurement, and Construction (EPC) Contracting: They offer EPC contracting services, which involves designing, procuring materials for, and constructing solar and storage projects.
- Community Initiatives: They are committed to caring for the communities they serve and fostering initiatives including workforce development.
Brands Sold
Solar Panels: Cypress Creek Renewables has placed a multi-year order for approximately 315 MW of Maxeon Solar Technologies’ shingled bifacial Performance line modules. These modules are used to power multiple solar projects in both Washington and Texas.
Inverters: While specific brands or types of inverters used by Cypress Creek Renewables are not explicitly mentioned in the available resources, the company does mention that they service the inverters as part of their maintenance routine. They also have a team of highly experienced and trained Field Service Technicians who are NFPA 70E trained qualified electrical workers and have OEM inverter training.
Batteries: Cypress Creek Renewables sources Lithium Iron Phosphate (LFP) cells exclusively from Tier 1 suppliers, meeting the strictest quality and safety requirements. They have used these batteries in their projects, such as the Zier Solar + Storage project in Texas, which is paired with a 40MW/80MWh battery energy storage system.
Brand Partnerships: Cypress Creek Renewables has partnered with Maxeon Solar Technologies for the supply of solar panels. They are also backed by EQT Partners, a purpose-driven global investment organization.
Licenses & Certifications
- State Licenses: Cypress Creek Renewables operates in multiple states across the United States. However, specific state licenses are not mentioned in the available resources.
- Industry Certifications: Cypress Creek Renewables has team members with various industry certifications. For instance, they have NFPA 70E trained qualified electrical workers, UAS FAA Part 107 licenses, IR Certifications, and OEM inverter training. They also offer scholarships for students in North Carolina whose coursework aligns with the key competencies addressed in the North American Board of Certified Energy Practitioners (NABCEP) PV Associate exam. However, it’s not explicitly stated that the company itself holds a NABCEP certification.
- Insurance Details: While specific insurance details are not publicly available, Cypress Creek Renewables does offer a comprehensive benefits package to its full-time employees, which includes medical, dental, vision, health insurance, as well as short and long-term disability. In terms of financial security, the company has closed significant financing deals, such as a 7-year, $200M debt financing for the holding company that owns a 1.6 GW portfolio of its solar energy projects.
Warranty
The specific warranty terms for products and installation work provided by Cypress Creek Renewables are not publicly available based on the information we found. The company’s Terms of Use page might contain some relevant information, but it doesn’t provide specific details about product or installation warranties.
Payment & Financing Options
- Solar Loans:Cypress Creek Renewables has closed significant financing deals for its projects. For instance, they closed a seven-year, $200 million debt financing for the holding company that owns a 1.6 GW portfolio of its solar energy projects. They also closed $216 million in financing for their Zier Solar and Storage project. These financing deals often involve construction-to-term loans.
- Leases: Cypress Creek Renewables has been known to lease land for their solar farm projects. However, specific details about their leasing options for customers are not publicly available.
- Power Purchase Agreements (PPAs): Cypress Creek Renewables has entered into Power Purchase Agreements (PPAs) for some of its projects. For example, Axpo U.S. LLC executed a PPA with Cypress Creek Renewables for a new project (Shakes Solar) being constructed in Dimmit County, Texas. Under the PPA, Axpo will purchase the energy and renewable energy certificates (RECs) produced by Shakes during the term of the PPA.
Contact Information
Phone Number(s): (310) 581-6299
Email: info@ccrenew.com
Local Offices Addresses:
- 45 Banks Ave. Asheville, NC 28801
- 5310 S. Alston Ave. Bldg. 300 Durham, NC 27713
Social Media Links:
https://www.facebook.com/CypressCreekRenewables
https://twitter.com/CCRSolar
https://www.linkedin.com/company/cypress-creek-renewables
