What customers think
Sunstream Solar LLC has a positive online reputation based on the reviews and feedback available. Here are some key points:
- Customer Reviews: The company has an overall rating of 4.5 based on 4 reviews. Customers have praised the company for its professionalism, responsiveness, and customer service. For example, one customer mentioned that they worked with Mike on their solar project and found him to be incredibly responsive and professional. Another customer, Jeff, was appreciated for his great work on a project, where he explained everything, answered all questions, and kept the customer updated throughout.
- Better Business Bureau (BBB) Profile: Sunstream Solar LLC is listed on the BBB, but it is not BBB accredited. There are no customer reviews or complaints listed on their BBB profile.
- Facebook Presence: Sunstream Solar LLC also has a presence on Facebook, which could be a good platform to check for additional reviews and customer feedback.
Experience and Expertise
Sunstream Solar LLC has significant experience in solar installations and its staff possesses relevant qualifications that indicate their level of expertise. Here are some key points:
- Solar Installation Experience: Sunstream Solar LLC specializes in solar photovoltaic panel arrays. They provide state-of-the-art equipment and competitive pricing to their customers. They are extremely proud of their customer experience and stay in touch with their customers even after their systems are turned on.
- Staff Qualifications: The company was founded in 2012 and has a team of 11 employees. They have revolutionized the solar industry by eliminating the need for circuit boards and chipsets that others require to control voltage and amperage. This indicates a high level of technical expertise within the team.
- Customer Satisfaction: The company is committed to providing their customers with the best solar experience possible. They are always available to be contacted and they stay in touch with their customers even after their systems are turned on. This suggests a strong focus on customer service and satisfaction.
Customer Service and Support
Sunstream Solar LLC offers a range of post-installation support and maintenance services to ensure their customers’ solar systems continue to operate efficiently. Here are some key points:
- Post-Installation Support: Sunstream Solar LLC is committed to providing excellent customer service. They are always available for contact and maintain communication with their customers even after the solar systems are turned on. This suggests a strong focus on customer service and satisfaction.
- Maintenance Services: Solar panels generally require very little maintenance to function. However, Sunstream Solar LLC provides preventative maintenance services, including periodic light cleaning to ensure dirt, leaves, and other debris aren’t obstructing the sun’s rays. This helps to maintain the efficiency of the solar panels.
- Handling Complaints: According to the Better Business Bureau (BBB), there are no customer complaints listed on their BBB profile. This suggests that the company handles customer complaints effectively, although it’s always a good idea to check multiple sources for a comprehensive view.
- Upgrade or Replacement Services: If your panels need to be repaired or replaced, Sunstream Solar LLC can assess the situation and help you fix the problem or replace the panels.
Local Knowledge
Sunstream Solar LLC has demonstrated familiarity with local regulations, rebates, and solar incentives. Here are some key points:
- Local Regulations: Sunstream Solar LLC has experience with local regulations as evidenced by their successful completion of projects like the Sun Streams 2, a 200 MWdc solar project located in Maricopa County, Arizona. The project was subject to regulatory approvals and customary closing conditions.
- Rebates: Sunstream Solar LLC has information about solar rebates on their website. They provide details of a new Coserv solar rebate and mention that this rebate is expected to fill quickly.
- Solar Incentives: Sunstream Solar LLC is aware of federal tax incentives for solar installations. They mention on their website that customers can get a federal tax credit of 30%.
- Experience with Financial Structures: Sunstream Solar LLC has demonstrated its ability to navigate complex financial structures associated with solar projects. For example, they completed the term financing for the Sun Streams 2 project.
Installation Details
Sunstream Solar LLC appears to use in-house teams for their solar installations. Here are some key points:
- In-House Installation: Sunstream Solar LLC mentions on their website that they provide “Hassle Free Installation”. They also mention that if your panels need to be repaired or replaced, Sunstream is the option you can explore. This suggests that they have an in-house team that handles installations and maintenance.
- Quality Control and Accountability: Having an in-house team allows Sunstream Solar LLC to maintain quality control and accountability. They coordinate a team of experienced professionals on site, with a dedicated project manager responsible for oversight of the entire process. This ensures that projects are completed on budget and on schedule.
Reviews
Positive Reviews
- “I worked with Mike on my solar project. He was incredibly responsive and professional. I really have no criticism, they just do what they say and they do it well.”
- “Jeff has been great to work with on this project. He explained everything to us, answered all of our many questions, and has walked us through the entire process. He kept us updated throughout, and was always available.”
- “In this video, I review the 1 watt solar panel from SunStream that I received in my SurvivalBox subscription. I’ll go over the setup and how long it takes to charge the battery bank.”
Negative Reviews
We couldn’t find any negative reviews about Sunstream Solar LLC in the search results.
*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.
Source
Areas served
The company has a presence in North Carolina in Fuquay-Varina and Apex.
Services Offered
- Solar Photovoltaic Panel Arrays: Sunstream Solar LLC specializes in solar photovoltaic panel arrays. They provide state-of-the-art equipment and competitive pricing to their customers.
- Products: They offer a variety of solar panels, including the SunStream Pro™ Combo Pack, SunStream 1000®, and SunStream550 Plus. Their USB solar panels are fully submersible waterproof and 100% portable.
- Installation Services: Sunstream Solar LLC provides hassle-free installation services. They coordinate a team of experienced professionals on site, with a dedicated project manager responsible for oversight of the entire process.
- Maintenance Services: Solar panels generally require very little maintenance to function. However, Sunstream Solar LLC provides preventative maintenance services, including periodic light cleaning to ensure dirt, leaves, and other debris aren’t obstructing the sun’s rays.
- Upgrade or Replacement Services: If your panels need to be repaired or replaced, Sunstream Solar LLC can assess the situation and help you fix the problem or replace the panels.
Brands Sold
Solar Panels: Sunstream Solar LLC offers several types of solar panels. Some of their products include:
- SunStream Pro™ Combo Pack
These panels are designed to be fully submersible, waterproof, and portable.
Inverters: While specific information about the types of inverters used by Sunstream Solar LLC is not explicitly mentioned in the search results, it’s worth noting that the company has developed a breakthrough solar technology that eliminates the need for circuit boards and chipsets that others require to control voltage and amperage. This suggests that they may use advanced inverter technology in their systems.
Batteries: One of the products offered by Sunstream Solar LLC, the SunStream Pro™ Combo Pack, includes a battery with a capacity of 3400 mAh. However, specific information about other types of batteries used by Sunstream Solar LLC is not explicitly mentioned in the search results.
Brand Partnerships: Sunstream Solar LLC appears to work with world-class energy engineering firms, global solar integration firms, and institutional investors to develop renewable energy projects. However, specific brand partnerships are not explicitly mentioned in the search results.
Licenses & Certifications
- State Licenses: While specific state licenses for Sunstream Solar LLC are not explicitly mentioned in the search results, the company has completed projects like the Sun Streams 2, a 200 MWdc solar project located in Maricopa County, Arizona. This suggests that they have the necessary permissions and licenses to operate in the state.
- Industry Certifications: Specific industry certifications like NABCEP for Sunstream Solar LLC are not explicitly mentioned in the search results. However, the company has developed a breakthrough solar technology that eliminates the need for circuit boards and chipsets that others require to control voltage and amperage. This suggests a high level of technical expertise within the team.
- Insurance Details: Specific insurance details for Sunstream Solar LLC are not explicitly mentioned in the search results.
Warranty
Sunstream Solar LLC offers a limited warranty for their products and installation work. Here are the details:
- Products: The term of the Limited Warranty for all solar panels is for a period of 5 years from the date of purchase.
- Accessories: All accessories have a warranty period of 1 year from the date of purchase.
The warranty covers any defects in material or workmanship under normal use during the Warranty Period. During this period, Sunstream Solar LLC will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.
Payment & Financing Options
- Payment Options: While specific payment options are not mentioned in the search results, it’s worth noting that Sunstream Solar LLC provides state-of-the-art equipment and competitive pricing to their customers.
- Solar Loans: Sunstream Solar LLC offers solar loans, allowing customers to switch to solar with a minimal upfront payment and pay EMI instead of electricity bills. However, the specific terms and conditions of these loans are not explicitly mentioned in the search results.
- Leases: Specific information about solar leases offered by Sunstream Solar LLC is not explicitly mentioned in the search results. However, the company has completed projects like the Sun Streams 2, a 200 MWdc solar project located in Maricopa County, Arizona. This suggests that they may offer lease options for their solar projects.
- Power Purchase Agreements (PPAs): Sunstream Solar LLC has experience with Power Purchase Agreements (PPAs). For example, Sun Streams 4, a 377 MWdc PV and 300 MWac / 1200 MWh storage project, has a long-term PPA with Arizona Public Service (APS). The total output of Sun Streams 4, enough to power 120,000 homes, will be purchased by APS.
Contact Information
Phone Number: (732) 330 11 28
Local Offices Addresses: 1228 Brown Velvet Ln, Apex, NC 27523-4101
Social Media Links:
https://www.linkedin.com/company/sunstream-llc/
https://www.facebook.com/SunstreamLLC/
