What customers think
They have a rating of 4.9 on Google maps.
Experience and Expertise
EcoEthic Solar LLC has significant experience and qualifications in solar installations:
- Experience: The company has over 5 years of experience in the solar installation industry. They offer custom designed, turn key off-grid systems and handle the design, equipment procurement, installation, programming, and even offer monitoring services. They have completed various projects, including custom off-grid solar with battery backup installations and solar boat projects.
- Staff Qualifications: The team at EcoEthic Solar LLC has over 35 combined years of experience in high and low voltage system design, signal flow, and programming. They are proud to be authorized Victron Energy installers, which indicates a high level of expertise and recognition in the field.
- Licenses: EcoEthic Solar LLC holds a NC General Contractor License (L.101977) and a NC Electrical License (14569-L). These licenses further demonstrate their qualifications and adherence to industry standards.
Customer Service and Support
EcoEthic Solar LLC offers a range of post-installation support and maintenance services:
- Technical Support: As an Authorized Victron Energy Dealer and Installer, they offer tech support for Victron Energy products. For in-depth support (requiring more than 15 minutes), labor rates will apply. They have an online Inquiry Form to get started.
- Monitoring Services: They offer monitoring services as part of their turn-key off-grid systems. This allows them to keep track of the system’s performance and address any issues promptly.
- Maintenance and Repairs: While specific details about their maintenance and repair services are not explicitly mentioned, the company’s commitment to ensuring equipment quality and maintaining warranties suggests they would address any issues related to the performance of the solar systems they install.
- Customer Service: EcoEthic Solar LLC is committed to providing high-quality services to all their customers. They handle the design, equipment procurement, installation, programming, and even offer monitoring services.
- Handling Complaints: While there’s no specific information available about how EcoEthic Solar LLC handles customer complaints, their commitment to high-quality service and customer satisfaction suggests they would take customer complaints seriously and work to resolve them in a timely and satisfactory manner.
Local Knowledge
EcoEthic Solar LLC is well-versed in local regulations and solar incentives:
- Local Regulations: EcoEthic Solar LLC holds a NC General Contractor License (L.101977) and a NC Electrical License (14569-L). These licenses demonstrate their adherence to local regulations and industry standards.
- Solar Incentives and Rebates: While specific information about EcoEthic Solar LLC’s familiarity with solar incentives and rebates is not explicitly mentioned, the company offers financing options, which suggests they might be knowledgeable about financial incentives available for solar installations.
- Local Knowledge: The company is based in Lexington, North Carolina, and their team has over 35 combined years of experience in high and low voltage system design, signal flow, and programming. This extensive experience and local presence indicate a strong familiarity with local regulations and incentives.
Installation Details
EcoEthic Solar LLC provides a turnkey micro-grid solar service that includes solar designs, equipment procurement, installation, programming, monitoring, and expansions. They handle the design, equipment procurement, installation, programming, and even offer monitoring services. This suggests that they use in-house teams for installations, which as you mentioned, often leads to better quality control and accountability.
Reviews
Positive Reviews
- “EcoEthic is great! I had a one hour consultation with Cynthia and Chris – it was very educational and they were happy to share any knowledge they could. If you have questions regarding solar – they are who you need to contact. I would recommend EcoEthic exclusively – very knowledgeable and professional!”
- “EcoEthic rescued my school bus from a solar disaster created by an RV Superstore. They assessed all that had been done wrong and gave me expert advice on options to expand. Instead of living on a fire hazard, I feel extraordinarily safe. Chris and Cynthia have integrity and their pricing is ethical as well.”
- “I had purchased 2 multiplus 2 inverters from an online site. Unfortunately I had some issues getting the system online spent 11/2 months with a victron representative with a lot of runaround. Called Ecoethic Solar talked to Chris, who was very polite and concerned that I was having trouble with a system he really believes in. With a few questions asked, he had pinpointed the problem which was a software adjustment. If there is anyone looking to install a solar system or purchase equipment I would highly recommend this company. I also recommend the victron line of solar system equipment.”
Negative Reviews
- “I have repeatedly called and you haven’t returned any of my messages in the past week and a half. Did you go out of business?”
*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.
Source
Areas served
The company has a presence in North Carolina in Lexington.
Services Offered
- Solar Designs: They provide custom-designed solar systems to meet the specific needs of their customers.
- Equipment Procurement: They handle the procurement of all necessary equipment for the solar systems.
- Installation: They handle the installation of the solar systems.
- Programming: They handle the programming of the solar systems.
- Monitoring: They offer monitoring services to ensure the solar systems are functioning optimally.
- Expansions: They handle expansions of existing solar systems.
Brands Sold
Solar Panels: EcoEthic Solar LLC is an authorized reseller for American made Hightec solar panels. These panels are known for their high quality and durability.
Inverters: While specific brands of inverters used by EcoEthic Solar LLC are not mentioned in the available information, they are an authorized installer for Victron Energy equipment. Victron Energy is a reputable brand known for its reliable and efficient inverters.
Batteries: EcoEthic Solar LLC provides solar systems with properly sized battery banks to support preferred appliance use. They offer different types of batteries including:
- Flooded Lead Acid Batteries: These are generation one batteries that come in an unsealed container, filled with acid and distilled water. They require frequent monitoring and maintenance.
- Absorbed Glass Mat (A.G.M.) Batteries: These batteries are constructed of a thin ultra-fine fiberglass mat sandwiched between plates that are saturated with battery acid to about 95% of what they can hold.
- Lithium-Ion Batteries: The newest in battery design with its electrode made of lightweight lithium and carbon. Lithium is a highly reactive element, meaning that a lot of energy can be stored in its atomic bonds.
EcoEthic Solar LLC is an authorized dealer for Battle Born Batteries, Kilovault Batteries, Mighty Max Batteries, and Victron Energy.
Licenses & Certifications
State Licenses:
- They hold a North Carolina General Contractor License with the license number L.101977.
- They also have a North Carolina Electrical License with the license number 14569-L.
Industry Certifications:
- While there’s no specific mention of a NABCEP (North American Board of Certified Energy Practitioners) certification for EcoEthic Solar LLC in the search results, it’s worth noting that NABCEP is a respected certification in the renewable energy industry.
Insurance Details:
- The company mentions that they are insured. However, the specific details about their insurance coverage are not provided in the search results.
Warranty
EcoEthic Solar LLC provides warranty terms for both their products and installation work. Here are the details:
Product Warranty:
- All products sold by EcoEthic Solar LLC are covered by each manufacturer’s individual warranty.
- EcoEthic Solar LLC plays no role in the warranty verification process, as each manufacturer makes the final determination of warranty approval.
Installation Warranty:
- EcoEthic Solar LLC offers custom designed, turn-key off-grid systems.
- They handle the design, equipment procurement, installation, programming, and even offer monitoring services.
- In order to ensure equipment quality and maintain warranties, all equipment must be sourced through EcoEthic Solar.
- They are licensed, insured, and the only authorized installers of Victron Energy equipment on the east coast.
Payment & Financing Options
EcoEthic Solar LLC offers various payment and financing options for their customers. Here are the details:
Financing Option:
- EcoEthic Solar LLC is happy to announce that they now offer financing. Be sure to ask them about this upon proposal acceptance.
Solar Loans:
- While specific details about solar loans offered by EcoEthic Solar LLC are not mentioned in the search results, solar loans are a common way to finance solar installations. They are similar to home improvement loans, which have been used for decades to undertake projects like building a deck, upgrading an HVAC system, or adding a new bathroom. When you borrow money from a lender to finance a solar panel system, you agree to pay it back (plus interest) in monthly installments over a fixed loan term.
Leases and PPAs:
- There’s no specific mention of leases or Power Purchase Agreements (PPAs) offered by EcoEthic Solar LLC in the search results. Leases and PPAs are other common financing options in the solar industry, where you agree to pay a fixed monthly amount to the solar company, which owns and maintains your solar panel system.
Contact Information
Phone number(s): (336) 843 20 04
Email: sales@ecoethicsolar.com
Local Offices addresses: 1416 Piedmont Dr, Lexington, NC, 27295
Headquarter address: 1416 Piedmont Dr, Lexington, NC, 27295
