What customers think
Based on the information available online, here’s what customers and online sources have to say about SOLAR WAVES:
- One customer review mentioned that they had a great experience with SOLAR WAVES. They appreciated the company’s clear communication and thoroughness in explaining the solar panel installation process. The customer also highlighted that the company’s bilingual staff (English and Spanish) was helpful.
- SOLAR WAVES is known for its commitment to delivering smart and reliable solar solutions. They offer a no-pressure energy consultation, customized solar design, expert installation, and comprehensive manufacturer’s warranty.
- The company’s online reputation seems to be positive, with a focus on providing reliable solar energy solutions for homes.
Experience and Expertise
Experience in Solar Installations:
- SOLAR WAVES has experience in providing solar panels that convert sunlight into electricity using photovoltaic (PV) cells. These panels can be used to power homes, businesses, and even entire communities.
- They also offer solutions for power outages with their solar power backup systems. These systems provide vital power to keep essential appliances running, rain or shine.
- In addition to solar panels, they provide EV chargers, making it easier for people to keep their electric cars charged.
- SOLAR WAVES operates in the areas highlighted blue on their coverage map, offering solar installations and additional clean energy solutions including battery storage and EV chargers.
Staff Qualifications:
- The Engineering Team at SOLAR WAVES creates a CAD (computer-aided design) drawing for the project and the engineering documents necessary for permitting.
- They offer a no-pressure energy consultation, where their team provides information and guidance on their solar solutions.
Customer Service and Support
Post-Installation Support:
- SOLAR WAVES provides a comprehensive manufacturer’s warranty, covering critical solar components for up to 25 years. This ensures that any issues with the solar panels or other components are addressed promptly and professionally.
- They offer a no-pressure energy consultation, where their team provides information and guidance on their solar solutions.
- SOLAR WAVES also provides support for power outages with their solar power backup systems. These systems provide vital power to keep essential appliances running, rain or shine.
Maintenance Services:
- SOLAR WAVES specializes in maintaining solar energy systems. This includes regular checks to ensure the solar panels and other components are working efficiently.
- They also offer solutions for power outages with their solar power backup systems. These systems provide vital power to keep essential appliances running, rain or shine.
Customer Service:
- SOLAR WAVES is known for its commitment to delivering smart and reliable solar solutions. They offer a no-pressure energy consultation, customized solar design, expert installation, and comprehensive manufacturer’s warranty.
- The company’s online reputation seems to be positive, with a focus on providing reliable solar energy solutions for homes.
Handling Complaints:
- The exact process SOLAR WAVES follows to handle complaints could not be found in the search results. However, they can be contacted directly via their official website for any issues or complaints.
Local Knowledge
Local Regulations:
- SOLAR WAVES’ Engineering Team creates a CAD (computer-aided design) drawing for the project and the engineering documents necessary for permitting. This suggests that they are familiar with local regulations and requirements for solar installations.
Rebates and Solar Incentives:
- SOLAR WAVES highlights on their website that the US government and utility companies offer financial incentives, such as tax credits or rebates, to encourage the adoption of solar power. These incentives can significantly offset the upfront cost of installing solar panels.
- They also mention that solar panels can generate a significant portion of your home’s electricity needs, leading to lower monthly bills from your utility company. Over time, you can save a substantial amount of money on your energy costs.
Installation Details
Solar Waves appears to use an in-house team for their installations. According to their website, they have an engineering team that creates a CAD (computer-aided design) drawing for the project and the engineering documents necessary for permitting. They also mention that their team meticulously positions each panel, maximizes sun exposure, and optimizes the entire system for peak performance. This suggests that they have a dedicated team that handles the installation process, which aligns with your preference for in-house installation for better quality control and accountability.
Reviews
Positive Reviews
- “I received several solar quotes for my home. Solar Waves provided the best overall experience from customer service to a quality proposal. They made it fun with complete transparency. Thank you!”
- “If you are considering switching to solar power, I highly recommend Solar Waves. They truly were a pleasure to work with and made the entire experience stress free.”
- “Their team provided clear and detailed explanations, making the entire process easy to understand. They kept me informed and were always available to answer any questions.”
Negative Reviews
We were unable to find specific negative reviews for SOLAR WAVES.
*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.
Source
Areas served
The company has a presence in North Carolina in Greensboro.
Services Offered
- Solar Panels: They offer solar panels that convert sunlight into electricity using photovoltaic (PV) cells. These panels can be used to power homes, businesses, and even entire communities.
- Batteries and Storage: SOLAR WAVES provides solar power backup systems to keep your essential appliances running, rain or shine. Their solar battery storage systems also reduce electricity costs and eliminate the need for gas-guzzling generators.
- EV Chargers: They provide EV chargers to make it easier to keep your car charged and avoid running out of juice on the road.
- Consultation and Design: Their engineering team creates a CAD (computer-aided design) drawing for the project and the necessary engineering documents for permitting.
Brands Sold
Solar Panels: SOLAR WAVES offers solar panels that convert sunlight into electricity using photovoltaic (PV) cells. These panels can be used to power homes, businesses, and even entire communities. The specific types and brands of solar panels offered by SOLAR WAVES are not mentioned in the available resources.
Inverters: While the specific types and brands of inverters used by SOLAR WAVES are not explicitly mentioned, solar inverters generally convert the direct current (DC) energy from a solar panel into alternate current (AC) energy appliances use. Some companies, like SolarEdge, offer inverters that manage PV production, on-grid battery storage, EV charging, and smart energy devices.
Batteries: SOLAR WAVES provides solar power backup systems to keep your essential appliances running, rain or shine. Their solar battery storage systems also reduce electricity costs and eliminate the need for gas-guzzling generators. The specific types and brands of batteries offered by SOLAR WAVES are not mentioned in the available resources. However, solar batteries can be divided into six categories based on their chemical composition: Lithium-ion, lithium iron phosphate (LFP), lead-acid, flow, saltwater, and nickel-cadmium.
Brand Partnerships: The specific brand partnerships of SOLAR WAVES are not mentioned in the available resources. However, brand partnerships can play a crucial role in expanding the market reach of solar companies.
Licenses & Certifications
We couldn’t find specific information about SOLAR WAVES’s state licenses, NABCEP certification, or insurance details.
Warranty
SOLAR WAVES offers a comprehensive manufacturer’s warranty, covering critical solar components for up to 25 years.
Payment & Financing Options
We couldn’t find specific information about SOLAR WAVES’s payment and financing options such as solar loans, leases, and Power Purchase Agreements (PPAs).
Contact Information
Phone number: (336) 209 99 95
Email: info@solar-waves.com
Local Office Address: 1203 Brandt St, Greensboro NC, 27407
